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‘Doing’ means more than putting on coaching sessions. It’s also all about connecting with your customers with your posters, banners and social media messages.

In this section you’ll find a range of editable marketing materials and social media assets which will help you stand out and be noticed. There are also resources to help you deliver successful beginner activities.

It will help to give your customers an excellent experience and bring them back for more.

Understanding your Customer Journey

To help you understand the customer journey at your club, we’ve designed a simple visual guide. It shows how to attract potential customers, keep your customers engaged and make them feel valued every step of the way.

Your local Club Support Officer can provide further support and advice.