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Health, safety & HR support

When it comes to vital policies, training and employment, it pays to know someone who specialises in the sector.

The Citation Group Health & Safety Services are tailored specifically to the Golf Club sector and include support for issues such as risk assessments, policies, guidance, and training for all areas of a Golf Club such as:

  • Clubhouse
  • Course
  • Greenkeeping
  • Catering & Hospitality
  • Professional & Retail

In the HR and Employment Law area their support would include golf club sector specific contracts of employment, employee handbooks and job descriptions as well as dealing with all issues arising from recruitment through to termination.

Business Assist – Free to all affiliated clubs

Business Assist offers a simple approach to managing your health & safety, HR and employment law compliance. It is designed to provide Golf Clubs with a robust and proactive service thereby enabling the club to minimise their risk of claims and disputes.

Business Assist

The service provides:

Unlimited access to the Golf Club sector specific web portal

Online health & safety assistance including a whole range of specific risk assessments, policies, template documents all with supporting guidance notes in the 3 key areas:

  • Clubhouse
  • Greenkeeping
  • Pro Shop

Online HR management software, including specimen letters on all aspects of employment and termination, policies, Golf Club sector specific contracts, employee handbooks and detailed guidance notes on all aspects of HR & employment law compliance. There are also additional sections on recruitment, equal opportunities, grievance & disciplinary and termination.

The website is supported by a business hours helpline on 0345 5280379.

On-going support – the alerts service highlights forthcoming changes in legislation and approved codes of practice. The website is continuously updated to reflect changes in current legislation and best practice.

This service is free to all England Golf affiliated clubs.

If you have any questions or experience any difficulties whilst accessing the site, please do not hesitate to contact Graeme Taylor at Citation on 01698 572830 or e-mail