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Health, safety & HR support

When it comes to vital policies, training and employment, it pays to know someone who specialises in the sector.

The Citation Group Health & Safety Services are tailored specifically to the Golf Club sector and include support for issues such as risk assessments, policies, guidance, and training for all areas of a Golf Club such as:

  • Clubhouse
  • Course
  • Greenkeeping
  • Catering & Hospitality
  • Professional & Retail

In the HR and Employment Law area their support would include golf club sector specific contracts of employment, employee handbooks and job descriptions as well as dealing with all issues arising from recruitment through to termination.

How to Hub – Free to all affiliated clubs

Citation’s How-To-Hub is the perfect way to make sure that your business has access to compliance support. With access available across multiple devices – including mobile and tablet, the user-friendly platform will support in keeping your business (and everyone involved with it) safe and compliant.

What you get:

• Expert guidance centre: Our online management platform will give you access to an exclusive guidance centre. Packed with over 100 articles written by our team of Health & Safety, HR & Employment Law experts, it helps explain complex legislation in an easy-to understand and actionable way.

• ELearning starter kit: A selection of the most popular Health & Safety, HR and Employment Law training modules – the eLearning starter kit is a perfect taster for you to see how transformative on-the-go training is for busy businesses who need to keep skills fresh and knowledge up to date.

• Effortless audit trail: The How To Hub also serves as a document storage and distribution centre – where you can keep everything from employee handbooks and contracts to risk assessments and Health & Safety policies. This includes a distribution facility allowing you to send documents to staff.

• Added value and support: As well as having exclusive access to our help centre, you will benefit from a raft of Golf specific content. From our exclusive partner webinar program and as-they-happen legal updates to our newsletter and sectors specific guides – you will never have to worry about keeping up to date.

Unlock full access to 24/7 support: Like a lot of clubs, we work with, you might want support that’s more bespoke to your club. When you choose our full support service, Citation will become your partner and personal advisor. This starts with installing essential documentation, such as a detailed Health & Safety policy, staff handbooks, and contracts of employment. To maintain compliance, we’ll then provide ongoing support through a dedicated local consultant, 24-7 expert advice line, site inspections, legislation updates, and complete access to our full range of online tools and resources.

If you would like further information on the How-to-Hub or the upgraded H&S and HR services, please do not hesitate to contact Graeme Taylor at Citation on 01698 572830 or e-mail