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Improving customer experience through great design

Design Guidance

Your facilities can have a huge impact on people’s experience of your club. Design, character, and appearance could be the difference between a one-time visit or a lifetime membership.

To help you understand your customers’ needs and identify areas for improvements, we created our Customer-Focused Facility Guidance; download our six case studies below.

Need professional help with your project?

We created our guidance document with help from Golf Business International. Their consultants have a huge amount of experience in this area – visit our preferred partners page for more information.