XACT Business Assist



















England Golf  have a preferred partnership with golf club service providers The Xact Group to provide a range of support services for all affiliated clubs in health and safety and HR.


Their Health & Safety Services are tailored specifically to the Golf Club sector and include support for issues such as risk assessments, policies, guidance, and training for all areas of a Golf Club i.e.


  • Clubhouse
  • Course
  • Greenkeeping
  • Catering & Hospitality
  • Professional & Retail


In the HR and Employment Law area their support would include golf club sector specific contracts of employment, employee handbooks and job descriptions as well as dealing with all issues arising from recruitment through to termination.


Xact are an accredited OHSAS 18001 (Occupational Health & Safety Management Standards), ISO 14001 (Environmental Management Standards) and ISO 9001 (Quality Management Standards) business. This means that they have undergone extensive external auditing of their management systems ensuring the highest possible standards of advice.


XACT Business Assist

Xact have created a comprehensive website Business Assist which offers a simple approach to managing your health & safety, HR and employment law compliance. It is designed to provide Golf Clubs with a robust and proactive service thereby enabling the club to minimise their risk of claims and disputes.

The service provides:

  • Unlimited access to the  Golf Club sector specific web portal
  • Online health & safety assistance including a whole range of specific risk assessments, policies, template documents all with supporting guidance notes in the 3 key areas:
    • Clubhouse
    • Greenkeeping
    • Pro Shop
  • Online HR management software, including specimen letters on all aspects of employment and termination, policies, Golf Club sector specific contracts, employee handbooks and detailed guidance notes on all aspects of HR & employment law compliance. There are also additional sections on recruitment, equal opportunities, grievance & disciplinary and termination.
  • The website is supported by a business hours helpline on 0330 332 2636.
  • On-going support – the alerts service highlights forthcoming changes in legislation and approved codes of practice. The website is continuously updated to reflect changes in current legislation and best practice.

This service is free to all affiliated Golf Clubs and accessed through the England Golf Clubhouse www.englandgolf.org/clubhouse


If you have any questions or experience any difficulties whilst accessing the site please do not hesitate to contact the Participation and Club Support Team on 01526 354500 or email clubsupport@englandgolf.org


How to access

Business Assist: visit www.englandgolf.org/clubhouse

  • England Golf Trust
  • Sport England
  • Woodhall Spa
  • GolfMark
  • Get into Golf