Nottinghamshire couple win Midlands Golf Steward of the Year award

Phill and Louise Maxwell Midlands SoY 2015

Nottinghamshire’s Phill and Louise Maxwell have been recognised as the Fuller’s London Pride Steward of the Year for England Golf’s Midlands region.

The Maxwells, from Radcliffe-on-Trent Golf Club, received their trophy at the annual presentation lunch at The Counting House in London, when the national and regional winners were celebrated.

The competition to find and recognise England’s top golf club stewards was in its ninth year and attracted hundreds of votes for the nominated stewards.

Phill commented: “We’ve got a great team of people behind us, our staff, the management committee and the club manager.”

Louise added: “The club is very well supported by the members and they come up even when the course is closed.”

The couple are very experienced stewards. Phill spent 25 years as the steward at Newark Golf Club before moving to Radcliffe-on-Trent two years ago, where they have the catering franchise, including a halfway house, and run the bar.

They’ve introduced a 15% loyalty/discount card and started Sunday lunches, which have become hugely popular with members and local residents. They run weddings and birthday parties as well as a full range of social events such as wine tastings and summer barbecues – and their famous ‘Cow Pie’ is a great favourite.

During the time they’ve been at the club they’ve increased the food turnover by 42% and the bar by 17%.

The Maxwells and the other winners all received their trophies from England Golf Acting Chief Executive, Crag Wagstaff, and from Earl Baker, Fuller’s Sales Manager (Traditional Free Trade).

The other winners were: national and South East winner, Steve Warren of Eaton Golf Club, Norfolk; South West winner, Fiona Snook of Wareham Golf Club, Dorset; and North winner, Kirsty Glaister of Stamford Golf Club, Cheshire.

They were chosen after a rigorous judging process. The 2014 Stewards of the Year, Samantha Hudson, joined the judges to whittle down the entry to three finalists from each region. Each of these 12 were visited personally before the four regional winners were selected, having been judged on their commitment, innovation and standard of service and presentation, together with that extra special something which sets them apart.

Caption: Phill and Louise Maxwell.