FAQs

SkyScraper Handicap and Benefits female


My away club is not showing in my Members’ profile?
How do I change my home club on my profile, as I have recently moved clubs?
How do I change my email address?
How do I enter into the fortnightly Prize Draws?
How can I change my address details or password?
Can more than one person register with the same email address?
I have registered myself and my partner but when I log in I can only view my profile?
I cannot find the login page
I am trying to register but the system ‘throws’ the password out which I have entered?
My handicap is incorrect when I log into my Member's profile
I'm trying to register but my home club isn't listed in the drop down box

How do I print my CDH (Central Database of Handicaps) card?

Log into your profile and click ‘print my card’ at the top of the screen - a second screen will appear and your CDH card will be displayed as a PDF document for you to print or save.

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My away club is not showing in my Members’ profile?

Your Member Benefits profile information is generated from the Central Database of Handicaps (CDH) system which is controlled by the golf clubs. It is likely that the reason your away club does not show on your profile is because they are not using your CDH number in their handicap software. You will need to inform your away club of your CDH number and ask that they update your profile in their software to include this (identifying that you are an away player). They will then need to synchronise with the CDH to update your profile information.

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How do I change my home club on my profile, as I have recently moved clubs?

The correct procedure is for the handicap secretary at your previous club to release/resign you using their club software. You then need to inform the handicap secretary at your new club of your CDH number who will then upload your number using their club software; making you a home member with your same CDH number. Once this has been done correctly, your profile on our site will automatically update to reflect the new information.

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How do I change my email address?

To change your email address please contact members@englandgolf.org  identifying your CDH ID number and new email address.

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How do I enter into the fortnightly Prize Draws?

The way you are entered into our fortnightly prize draw has changed. You must now log in to your profile at least once in a fortnightly period leading up to a prize draw to be automatically entered. Please make sure all your details are up-to-date on your profile as we will contact you should you be successful.

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How can I change my address details or password?

Once you have correctly logged in you will see a greeting of Hello Tom Brown (Not Tom Brown, Sign outYou need to click on your name which is in bold and this will take you to a further screen whereby you can change your personal details and password.

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Can more than one person register with the same email address?

Yes, it is possible for multiple players to register using the same email address but each must have a separate password for the system to work correctly.

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I have registered myself and my partner but when I log in I can only view my profile?

You have probably registered using the same email address and the same password as each other, please email us at members@englandgolf.org  and we can amend this.

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I cannot find the login page

Please save the following link to your favourites to enable you to log in to the correct area of our website. Your username is the email address which you registered with and both this and your password are case sensitive.

/members/login.aspx

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I am trying to register but the system ‘throws’ the password out which I have entered?

You need to ensure you are entering your date of birth in the correct format in the required box, this should be with forward-slashes i.e.19/05/1958 If it is entered in any other format the system will delete the password and some of the information which you have entered on the registration form.

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My handicap is incorrect when I log into my Member's profile

The data which you view when you log into your MBP profile is automatically generated from the Central Database of Handicaps which is updated by your home club's handicap secretary who are your handicapping authority. You would need to discuss your query with them and they will be able to help you further.

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I'm trying to register but my home club isn't listed in the drop down box

When selecting your home clubs' County on the registration page, this is the clubs POSTAL County and not County Union or Association.

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